Ethics & compliance
‘Right thing, right way’ is a core value at Proserv and one that we are firmly committed to.
At Proserv, we are committed to conducting business with the highest standard of ethical behaviour, in line with our core values. We have developed a number of policies and codes of conduct to ensure that we, as a business, conduct ourselves in a legal and ethical manner, in all environments we encounter, wherever in the world our business takes us.
Our reputation depends on operating with integrity and doing the right thing and as such we foster a culture of transparency and responsibility at all times for all our employees. We also expect those with whom we do business to embrace similar values and standards.
Proserv’s business ethics policy is a code of conduct designed to guide employees to handle business situations professionally, fairly and legally. The business ethics policy has the following objectives:
- To ensure that Proserv complies with all laws and regulations applicable to our business activities in all countries in which we operate
- To ensure that Proserv conducts all our business activities with integrity and in an ethical manner
- To maintain and protect the reputation for business integrity that Proserv has built up with all our associated parties and partners.
The policy contains guidance on business and personal integrity, protecting Proserv employees and the firm’s assets. Updated in 2018, the booklet also contains new sections and important updates on:
- Modern slavery
- Freedom of association
- Conflict minerals
- Data privacy
Government Equalities Office methodology requires organisations to share mean and median figures for differences in average hourly pay and bonus pay for men and women, in addition to the proportion receiving a bonus.
In line with Government legislation, Proserv has published its UK gender pay gap reports for 2017 – 2020. Our Gender Pay Gap for 2019 was not published after the decision was made by the UK Government to suspend reporting due to the coronavirus pandemic.
Proserv has a zero tolerance approach to modern slavery and human trafficking and has a number of policies and procedures in place to guard against the risk of slavery, human trafficking, forced and bonded labour and labour rights violations. These policies include, but are not limited to, the modern slavery policy, conflict minerals policy, procurement policy, recruitment policy and induction procedure.
All employees joining Proserv undergo an extensive preemployment vetting process in line with the laws and customs of each jurisdiction. This may include proof of the right to live and work in that jurisdiction and background checks to protect the business and our clients in the event of the individual working in sectors that involve security risks. Proserv also ensures all employee earnings comply with the relevant pay related legislation of each jurisdiction.
As an organisation, we undertake to procure goods and services in a sustainable and ethical manner in compliance relevant local laws. Our zero tolerance principles are built into contracts, tenders and communications with our suppliers, contractors and sub-contractors.
Proserv is committed to transparency in its supply chain and ensuring that our internal procedures, processes and contracts do not make demands of suppliers, contractors and sub-contractors that may lead them to violate human rights.