As part of our continued support of the Year of Engineering, we caught up with our Technical Sales Manager Joe Reynold to hear how he went from building Lego to Engineering Sales at Proserv.

What made you decide to study engineering?

When I finished my electrical engineering apprenticeship with Proserv, I applied to become a trainee engineer; however, one of the requirements was to complete a degree course. This was the push I needed as I didn’t think I was capable of completing one. Yes, it was hard doing it part-time, but thinking back it wasn’t something I should have worried about so much.

Were you a fixer/problem solver growing up?

I have always liked Lego. My Dad and I had a big bucket of normal Lego and Technics sets all jumbled up, so building outwith a particular plan happened more often than not (the instruction manuals were usually lost with the set box). Recently, I built a Lego Porsche which I enjoyed very much, but I won’t be disassembling it and losing the instructions for this one.

What do you love most about engineering?

I would say it’s the overall process of having a problem, understanding the requirements, creating the solution, testing it and then it being successfully installed and working, knowing that I did that.

What advice would you give your 17-year-old self?

Don’t think that doing an apprenticeship limits you progressing within a company. If you want to progress and you effectively showcase your capabilities at work, they may wish to invest in you, whether it is a sponsored degree course, a junior role in a different department or both. Engineers come from all backgrounds, one who comes fresh from university has a different set of skills compared to someone who has worked their way up in the workshop.

How did you find yourself in Proserv?

I joined Proserv as a fresh (spotty) faced 18-year-old having just finished my A Levels. I joined the apprenticeship programme because I didn’t know what I wanted to do (who does at 18?), but I knew I liked hands-on work and being practical. So earning whilst I was learning new skills was a big attraction, as well as the possibility of being able to complete a degree later on, once I had figured out what it was I wanted to do.

How has working in Kuala Lumpur changed your life and what challenges have you faced along the way?

Being in KL has provided me with a whole new set of skills. I’ve improved my commercial understanding by being more involved in bid work. I’m much more knowledgeable when it comes to how the region runs from a financial reporting point.

I also now have the chance to speak with clients outside of being involved with the project side of things which was my previous experience. I get to manage customer relationships and understanding, as well as learn new cultures and ways due to the nature of the region.

Where do you see yourself in five years?

Engineering is my passion so possibly in a role where I am hands-on.

Lego to Proserv